Customer Service Representative - State Farm Agent Team Member

Devin Graham - State Farm Agent; Lake City (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Devin Graham - State Farm Agent is looking for a Customer Service Representative to join their team in Lake City, Michigan. In this role, you will provide exceptional customer experiences, assisting with policy information, changes, and processing claims.

The ideal candidate will possess strong communication skills and attention to detail, with a preference for previous customer service experience. You will have the opportunity for career advancement while working in a supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and multitasking ability.
• Experience in a customer service role is an advantage.
• Possession of a current insurance license is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience preferred

Currently licensed applicants preferred

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Devin Graham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Currently licensed applicants preferred.