CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Amy Henry - State Farm Insurance Agent; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing Paid

Hourly + Commission

Simple IRA

Bonus Based on Performance

Competitive Salary

Flexible Schedule

Health Insurance

Advancement Opportunities

Paid Time Off

Training & Development

Job summary

Amy Henry - State Farm Agent is hiring a Customer Service Representative to join the agent team in Indianapolis, Indiana. You will deliver exceptional service, assist customers with policy information, changes, and claims, and maintain accurate records while supporting community growth.

Ideal candidates are customer-focused, detail-oriented, and motivated by sales-minded growth opportunities within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Role Description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Amy Henry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensación $40,000.00 - $50,000.00 per year

Benefits

• Licensing Paid
• Hourly Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development