Customer Service Representative - State Farm Agent Team Member

Joey McConnell; Hood River (OR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Job summary

Joey McConnell State Farm in Hood River, OR, seeks a full-time Customer Service Representative to deliver exceptional client experiences and support an insurance agency’s growth.

You will answer inquiries, process policy changes, and assist with claims, while maintaining accurate records and contributing to marketing efforts. Training and advancement opportunities are available.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Assist with marketing and growth strategies.

Skills

Communication skills

Detail-oriented

Multitask

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hood River - OR

Benefits

• Opportunity for advancement


• Paid time off


• 401(k)


• Bonus based on performance


• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Joey McConnell State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.


• Assist clients with policy changes and updates.


• Process insurance claims and follow up with clients.


• Maintain accurate records of customer interactions.


• Assist with marketing and growth strategies.

QUALIFICATIONS

• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $40,000.00 - $55,000.00 per year

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