Customer Service Representative - State Farm Agent Team Member Happy Valley - OR

Westlinnsf; Happy Valley (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Russel Williams - State Farm Agent in Happy Valley, Oregon is seeking a Customer Service Representative to deliver exceptional service and support to local clients. This full-time role focuses on answering inquiries, guiding policy information, and coordinating with the agency team to meet community needs.

Compensation ranges from $45,000 to $60,000 per year, with benefits including a Simple IRA, health insurance, paid time off, and opportunities for advancement as the agency grows.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal

Detail-oriented

Multitasking

Customer service exp

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Happy Valley - OR

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Russel Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.