Customer Service Representative - State Farm Agent Team Member

CLAIRE JUSTO - State Farm Agent; Hilo (HI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

CLAIRE JUSTO - State Farm Agent in Hilo, Hawaii, is seeking a Customer Service Representative to enhance customer experiences and drive growth for the agency. The role involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will possess strong communication skills, attention to detail, and a friendly, professional demeanor. Opportunities for advancement and transition to full-time sales are anticipated for motivated and empathetic candidates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Attention to detail

Multitasking

Customer-focused attitude

Sales experience

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Claire D Justo Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. A chance to transition to full time sales representative.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Friendly, professional, and customer-focused
• Ability to build strong client relationships
• Proven experience in sales