Customer Service Representative - State Farm Agent Team Member

Danny Barrera - State Farm Agent; Highlands Ranch (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Barrera - State Farm Agent is seeking a Customer Service Representative to enhance client experiences and support agency growth. In this role, you will handle inquiries, assist with policy changes, and process claims while maintaining accurate records.

The ideal candidate possesses strong communication skills and attention to detail. Benefits include competitive salary, health insurance, a 401(k), flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits

• Hourly Plus Commission


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Danny Barrera - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.


• Assist clients with policy changes and updates.


• Process insurance claims and follow up with clients.


• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.