Customer Service Representative - State Farm Agent Team Member

Nick Sage - State Farm Agent; Henderson (NV); On-site; USD 46,000 - 60,000; Full time

Job summary

Join Nick Sage - State Farm Agent as a Customer Service Representative Team Member. In this role, you'll enhance client experiences and support the agency's growth through exceptional service, handling inquiries, processing claims, and maintaining records. Ideal candidates are driven, customer-focused, and ready to thrive in a collaborative environment.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Profit sharing

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Job description

Benefits :

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Nick Sage - State Farm Agent, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation : $46,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• We help customers with their insurance and financial needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Henderson, NV.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
• We currently have 6 team members at our agency.

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. Employees are not employed by State Farm. Agents are responsible for employment decisions regarding their staff.