Customer Service Representative - State Farm Agent Team Member

Greg McAlpin; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and sick days)

Growth potential within the agency

Job summary

A State Farm independent contractor agency is seeking a Customer Service Representative in Chicago. This full-time position involves building customer relationships and providing essential service related to insurance products. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.

Qualifications

• Enthusiasm for insurance and financial products.
• Self-motivated and detail-oriented.
• Ability to work in a team.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Communication skills

Customer service

Problem-solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Gilbert, AZ

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent may be the right career for you! State Farm agents market only State Farm insurance and financial services products.

Responsibilities

• Establish and maintain customer relationships, following up as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing.
• Use a needs-based review process to educate customers about insurance options.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and sick days)
• Growth potential and opportunities for advancement within the agency

Requirements

• Excellent communication skills—written, verbal, and listening
• Enthusiasm for insurance and financial products helping people manage risks and achieve their dreams
• People-oriented, self-motivated, detail-oriented, proactive in problem-solving, dedicated to customer service
• Ability to work in a team and relate effectively to customers
• Property and Casualty license (must obtain)
• Life and Health license (must obtain)

If motivated to succeed and interested in this role, please complete our application. We will contact you regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of agents must complete licensing and training requirements. Agents hire their own employees; they are not State Farm employees.

Compensation: $40,000 - $55,000 per year

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