Customer Service Representative - State Farm Agent Team Member

Bryan Ross - State Farm Agent; Chandler, Northern (AZ, KY); Hybrid; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Paid time off

Job summary

State Farm Agent Bryan Ross in Chandler, AZ is seeking a friendly, career-minded Customer Service Representative to join their team. You will build relationships, promote auto, home, and life insurance, and provide prompt, accurate service to customers.

Responsibilities include establishing relationships, answering inquiries, educating customers on options, developing leads, scheduling appointments, and supporting marketing goals.

Qualifications

• Sales experience (inside/outside) preferred.
• Track record of meeting sales goals/quotas.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal and listening communication skills.
• Ability to make presentations to potential customers.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about insurance availability, coverages, changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review process.
• Work with the agent to set and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success every day.

Skills

Sales experience

Quota achievement

Marketing interest

Communication skills

Presentations

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Chandler - AZ

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement

Position Overview

State Farm Insurance Agent located in Chandler, AZ is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bryan Ross - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits / Compensation

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Training & development
• Valuable experience

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation $40,000-$80,000+

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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