Customer Service Representative - State Farm Agent Team Member

Matthew White - State Farm Agent; Fort Worth (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Job summary

Matthew White - State Farm Agent in Fort Worth, TX is seeking a customer service representative to deliver exceptional experiences and support community members with policy information and updates.

The role emphasizes attention to detail, strong communication, and teamwork as you coordinate with agency staff to resolve inquiries and process insurance-related requests, with growth opportunities for driven individuals.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Role Description:

As a CSR with Matt White State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.