CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Angel Rodriguez - State Farm Insurance Agent; Elizabeth (NJ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Angel Rodriguez - State Farm Agent in Elizabeth, NJ is seeking a Customer Service Representative to join the agency team. You will welcome customers, answer inquiries, update policies, and coordinate with other agents to provide accurate information and a positive experience.

This role emphasizes attention to detail, reliability, and a service-minded approach. The position offers growth opportunities, a competitive hourly wage, and ongoing training within a collaborative local team.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

About Our Agency

At our State Farm agency, we believe great customer service starts with a great team. Since opening our first office in Elizabeth in 2009 and expanding to Springfield in 2022, we have built a collaborative workplace where team members support each other, celebrate success, and grow their careers.

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At our State Farm agency, we believe great customer service starts with a great team. Since opening our first office in Elizabeth in 2009 and expanding to Springfield in 2022, we have built a collaborative workplace where team members support each other, celebrate success, and grow their careers.

Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Angel Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $20.00 per hour