Customer Service Representative - State Farm Agent Team Member

Cliff Ourso - State Farm Agent; Donaldsonville (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Cliff Ourso - State Farm Agent in Donaldsonville, Louisiana, is looking for a Customer Service Representative to deliver outstanding customer experiences. You will address customer inquiries, make policy changes, and process claims while fostering a supportive environment.

Ideal candidates will possess strong communication skills and a detail-oriented approach. The position offers opportunities for internal growth and requires a commitment to customer service excellence.

Qualifications

• Excellent communication skills to interact effectively with customers.
• Attention to detail to ensure accurate processing of requests.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits

• 401(k) matching
• Health insurance
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Cliff Ourso - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.