Customer Service Representative - State Farm Agent Team Member

Randy Weissenhofer - State Farm Agent

Carol Stream (IL)

On-site

USD 32,000 - 42,000

Part time

14 days+
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Benefits offered by this job

License reimbursement
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Randy Weissenhofer - State Farm Agent in Carol Stream, IL, is seeking a Customer Service Representative to generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business.

You will use your attention to detail, customer service skills, and desire to help people to resolve inquiries, coordinate with the agent team, and anticipate the needs of community members you support.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication skills
Detail oriented
Experience preferred

Job description

Benefits:


  • License reimbursement

  • Opportunity for advancement

  • Paid time off

  • Training & development

  • Bonus based on performance

  • Competitive salary

  • Flexible schedule


ROLE DESCRIPTION:

As a Customer Service Representative with Randy Weissenhofer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.


RESPONSIBILITIES:


  • Establish customer relationships and follow up with customers, as needed.

  • Answer customer inquiries and requests.

  • Maintain accurate records of customer interactions.


QUALIFICATIONS:


  • Dedicated to customer service.

  • Strong communication and interpersonal skills.

  • Detail-oriented and able to multitask.

  • Previous customer service experience preferred.

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