Customer Service Representative - State Farm Agent Team Member

Rolandosuarez; California (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative to create exceptional client experiences. This full-time role focuses on resolving inquiries, fostering customer relationships, and facilitating growth within a supportive team. Enjoy benefits including growth opportunities, paid time off, and a rewarding career path.

Benefits

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a needs-based review process to educate customers about insurance options.

Skills

Customer service

Communication

Problem-solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Newark, CA

• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative with Rolando Suarez agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $45,000.00 - $60,000.00 per year

Additionally, the role offers hourly pay plus commission/bonus, health benefits, and other rewards. Apply now! State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.