Customer Service Representative - State Farm Agent Team Member

Eduardo Mujica - State Farm Agent; Berwyn (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

4 day work week

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Eduardo Mujica - State Farm Agent in Berwyn, IL is seeking a Customer Service Representative to deliver exceptional service, process policy information, and support community members. You will coordinate with agency team members and help customers with inquiries, changes, and claims.

Ideal candidates communicate clearly, stay organized, and enjoy helping others. Bilingual Spanish is preferred; flexible schedule and opportunities for advancement are offered.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Past customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Customer service experience

Bilingual Spanish

Job description

Benefits:

• License Paid by Agency
• Simple IRA
• 4 day work week
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Eduardo Mujica - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.