Customer Service Representative - State Farm Agent Team Member

Yourbeltonagent

Belton, Northern (MO, KY)

Hybrid

USD 45,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

State Farm Agent Mark McBride in Belton, MO seeks a Customer Service Representative to deliver exceptional service with customers, handle policy inquiries, and support agency operations. You will engage with community members and help neighbors with their insurance needs.

This full-time role includes growth opportunities, a competitive benefits package, and a focus on integrity and teamwork to serve the local community.

Qualifications

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills
Detail-oriented and multitasking
Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Belton - MO

  • Simple IRA
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
ABOUT OUR AGENCY

I opened my agency in 2017 after spending time as a middle school math teacher, bringing a strong foundation in education, patience, and problem-solving into agency ownership. I’m a graduate of the University of Missouri, a former college golf player, and have been married for 21 years with three great kids. Outside of work, I enjoy hiking, hunting, fishing, and spending time outdoors.

Our team includes two members, and we’ve built an office that values relationships, integrity, and doing the right thing every day. Community involvement is important to us, and we stay active through local church and the Fellowship of Christian Athletes.

For our team, we offer team lunches, free coffee, a Simple IRA, health benefits, and additional coverage including life insurance and short-term disability income policies for all team members. Our culture is built on integrity, hard work, and a positive attitude. We’re looking for people who genuinely love helping others and operate with integrity — everything else can be taught.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mark McBride - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $45,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Belton - MO

Responsive recruiter

Benefits
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY

I opened my agency in 2017 after spending time as a middle school math teacher, bringing a strong foundation in education, patience, and problem-solving into agency ownership. I’m a graduate of the University of Missouri, a former college golf player, and have been married for 21 years with three great kids. Outside of work, I enjoy hiking, hunting, fishing, and spending time outdoors.

Our team includes two members, and we’ve built an office that values relationships, integrity, and doing the right thing every day. Community involvement is important to us, and we stay active through local church and the Fellowship of Christian Athletes.

For our team, we offer team lunches, free coffee, a Simple IRA, health benefits, and additional coverage including life insurance and short-term disability income policies for all team members. Our culture is built on integrity, hard work, and a positive attitude. We’re looking for people who genuinely love helping others and operate with integrity — everything else can be taught.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mark McBride - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $45,000.00 - $50,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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