Customer Service Representative - State Farm Agent Team Member

Tiffany Cardinale - State Farm Agent; Abbeville (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tiffany Cardinale - State Farm Agent seeks a Customer Service Representative to provide exceptional customer experiences and support the growth of a successful insurance agency. The role involves answering inquiries, assisting with policy changes, and processing claims.

Ideal candidates will have strong communication skills, attention to detail, and prior customer service experience. The position offers opportunities for growth, a flexible schedule, and additional benefits including training and development.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Tiffany Cardinale, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will be essential as you resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of community members you support. For driven and sales‑minded candidates, we anticipate internal growth opportunities.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.