Customer Service Representative - Springdale

First Western Bank; Springdale (AR); On-site; USD 18,000 - 26,000; Full time

Job summary

First Western Bank is seeking a Customer Service Representative at our Springdale location. The role involves assisting customers with banking needs, completing financial transactions, and opening new accounts/services for new and existing customers.

The position emphasizes strong customer service and cash handling experience in a full-service banking environment. Applicants will work in a branch setting and engage with customers to build relationships, potentially contributing to new business

Qualifications

• Strong customer service and cash handling experience.

Responsibilities

• Assist customers with banking transactions and account maintenance.
• Open new accounts and services for customers.
• Provide excellent customer service and build relationships.
• Cultivate new business and maintain customer relationships in branch.

Skills

Customer service

Cash handling

Job description

First Western Bank is currently seeking a Customer Service Representative for our Springdale Location.

Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships.

Qualified candidates should have strong customer service and cash handling experience.

First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience.

Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE