Customer Service Representative - Northwest Arkansas Floater

First Western Bank; Rogers (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

First Western Bank in Northwest Arkansas seeks a Customer Service Representative to greet customers, process transactions, perform account maintenance, and open new accounts and services. This role involves frequent customer contact and a welcoming presence in the branch lobby.

Qualified candidates bring strong customer service and cash handling experience; banking experience is preferred. Applicants must pass a criminal background check, consumer credit check, and a drug screening. EOE.

Qualifications

• Strong customer service and cash handling experience.
• Banking experience is preferred.
• Ability to open new accounts and services for customers.

Responsibilities

• Greet customers and assist with banking needs.
• Complete financial transactions and account maintenance.
• Open new accounts and services for customers.
• Maintain customer relationships and needs through continuous contact.

Skills

Customer service

Cash handling

Job description

First Western Bank is currently seeking a Customer Service Representative for our Northwest Arkansas Region.

Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships.

Qualified candidates should have strong customer service and cash handling experience. Banking experience is preferred.

First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience.

Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE