Customer Service Representative - Shelby, MS

LE025 Scott Petroleum, Inc.; Tennessee; On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive hourly wage

On-the-job training

Job summary

LE025 Scott Petroleum, Inc. is seeking a customer service representative in Tennessee. The role involves handling customer orders, maintaining inventory, and ensuring customer satisfaction.

Ideal candidates should possess a high school diploma, excellent communication skills, and the ability to work both independently and within a team. On-the-job training is available. Competitive hourly wages are offered as benefits.

Qualifications

• Preferred high school diploma or equivalent.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers.

Responsibilities

• Handling customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintaining daily and monthly inventory totals.
• Greet and assist customers in a friendly manner.
• Provide information about products.
• Handle customer inquiries and complaints efficiently.
• Follow safety guidelines to ensure a safe working environment.
• Adhere to company policies and procedures.

Skills

Excellent communication skills

Ability to work independently

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Job description

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.

Job Description:

Key Responsibilities

• Order and Customer Service:
  • Handling customer orders by phone and in person
  • Dispatch delivery orders to drivers
  • Maintaining daily and monthly inventory totals
  • Greet and assist customers in a friendly and courteous manner
  • Provide information about products
  • Handle customer inquiries, complaints, and requests professionally and efficiently
• Safety and Compliance:
  • Follow safety guidelines and protocols to ensure a safe working environment
  • Adhere to company policies and procedures, including those related to cash handling and store security

Qualifications

• High school diploma or equivalent preferred
• Friendly and approachable demeanor with excellent communication skills
• Ability to work independently and as part of a team
• Basic computer skills for operating cash registers and recording transactions

Position and Benefits

• Competitive hourly wage
• On-the-job training to develop valuable customer service skills

It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.