Customer Service Representative - Yazoo City, MS

Scott Petroleum, Inc.; Yazoo City (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Scott Petroleum Corporation is seeking a Customer Service Representative to join our team. This role focuses on delivering high-quality customer service, handling orders by phone and in person, and assisting with daily inventory.

You will greet customers, provide product information, and address inquiries or complaints professionally. Basic computer skills for register operations are required, and a friendly, team-oriented attitude is essential.

Qualifications

• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Responsibilities

• Handle customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintain daily and monthly inventory totals.
• Greet and assist customers in a friendly and courteous manner.
• Provide information about products and handle inquiries, complaints, and requests professionally and efficiently.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

High school diploma or equivalent

Tools

Cash registers

Job description

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.Job DescriptionScott Petroleum Corporation is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.Key Responsibilities:Orders and Customer Service:Handling customer orders by phone and in personDispatch delivery orders to driversMaintaining daily and monthly inventory totalsGreet and assist customers in a friendly and courteous mannerProvide information about productsHandle customer inquiries, complaints, and requests professionally and efficientlySafety and Compliance:Follow safety guidelines and protocols to ensure a safe working environmentAdhere to company policies and procedures, including those related to cash handling and store securityQualifications:High school diploma or equivalent preferred.Friendly and approachable demeanor with excellent communication skills.Ability to work independently and as part of a team.Basic computer skills for operating cash registers and recording transactions.Position and Benefits:Competitive hourly wage.On-the-job training to develop valuable customer service skills.Together, we drive progress and reliability.It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.