Customer Service Representative

Buell Fuels; Deansboro (NY); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Paid sick time

Opportunities for personal growth and advancement

Job summary

Buell Fuels in Deansboro, NY is looking for a Part-Time Customer Service Representative. This role offers a competitive pay range of $16.00 – $20.00 per hour and is ideal for motivated individuals who thrive in a fast-paced environment.

The representative will provide outstanding customer service, handle inquiries, and resolve issues. A High School Diploma or GED is required, along with up to 2 years of customer service experience. The position is seasonal, running from September through March.

Qualifications

• 1–2 years of customer service experience preferred.
• Strong computer and data-entry skills.
• Excellent verbal and written communication abilities.
• Professional, courteous, and customer-focused demeanor.
• Ability to multitask in a fast-paced environment.
• Able to lift 40lb pellet bags.

Responsibilities

• Provide outstanding customer service by answering inquiries and resolving issues.
• Develop and maintain strong knowledge of company products and services.
• Build and maintain positive customer relationships.
• Process customer orders, account updates, and payments accurately.
• Assist with accounts receivable functions as assigned.

Skills

Customer Service

Communication

Organization

Problem Solving

Computer Literacy

Time Management

Teamwork

Education

High School Diploma or GED

Job description

Location: Deansboro, NY

Company: Buell Fuels & Center State Propane

Department: Client Services

About Us

Buell Fuels & Center State Propane are fast-growing, family-owned companies headquartered in Deansboro, New York. We provide high-quality fuel products and exceptional service to residential, commercial, and municipal customers across Upstate New York.

We’re seeking a Part‑Time Customer Service Representative for our Deansboro office—a motivated, hardworking individual who thrives in a fast‑paced environment and enjoys helping customers. This is an excellent opportunity to gain valuable experience and be part of a supportive, team‑oriented company.

What We Offer

• Competitive pay: $16.00 – $20.00 per hour (based on experience)
• Seasonal position: September–March
• Paid sick time
• Opportunities for personal growth and advancement within the organization

Responsibilities

• Provide outstanding customer service by answering inquiries and resolving issues professionally and efficiently
• Develop and maintain strong knowledge of company products and services (gasoline, diesel, heating oil, propane, etc.)
• Build and maintain positive customer relationships through proactive communication
• Process customer orders, account updates, and payments accurately
• Analyze customer accounts and make necessary corrections or adjustments
• Assist with accounts receivable functions as assigned
• Trace and expedite late orders to ensure timely fulfillment
• Utilize leads to expand the customer base and follow up on opportunities promptly
• Maintain organized records and complete required paperwork
• Perform additional duties as assigned
• Filling propane tanks for customers

Qualifications

• High School Diploma or GED required
• 1–2 years of customer service experience preferred (fuel, propane, or heating industry experience a plus but not required)
• Strong computer and data-entry skills
• Excellent verbal and written communication abilities
• Professional, courteous, and customer-focused demeanor
• Strong organizational and time-management skills
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn
• Able to lift 40lb pellet bags

Key Skills

Customer Service | Communication | Organization | Problem Solving | Computer Literacy | Math Aptitude | Time Management | Teamwork

Job Details

Work Location: In‑person – Deansboro, Office, NY
Job Type: Seasonal (September – March)
Pay Range: $16.00 – $20.00 per hour