Customer Service Representative (retail environment)

FASTSIGNS #71401; Lee's Summit (MO); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Competitive Pay - hourly + commission

Paid Vacation and Holidays

Employer paid Accident policy

Uniforms provided

Job summary

A franchise of a leading signage company in Lee's Summit is seeking a Customer Service Representative. This role involves engaging with customers, preparing estimates, and ensuring service delivery. Ideal candidates should have 2-3 years of retail experience and a high school diploma. The position offers competitive pay ranging from $16.00 to $24.00 per hour, along with paid time off and opportunities for skills development and career growth.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Must have a high school diploma or equivalent.
• Outgoing and eager to learn with strong relationship-building skills.

Responsibilities

• Serve as the initial contact with customers and handle inquiries.
• Prepare estimates and implement work orders.
• Participate in daily team meetings and marketing plans.
• Build long-lasting customer relationships.

Skills

Retail or counter sales experience

Listening skills

Organization skills

Ability to build relationships

Outgoing personality

Education

High school diploma or equivalent

Job description

Full Time • Lee's Summit

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

• Competitive Pay - hourly + commission
• Paid Vacation and Holidays
• Aflac - employer paid Accident policy
• Uniforms provided

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Compensation: $16.00 - $24.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Typically Monday through Friday business hours

Fast growing industry

Opportunity to work in a variety of roles