Customer Service Representative (Remote) at Affordable land scaping services Tucker, GA

Affordable land scaping services; Tucker (GA); A distancia; USD 30.000 - 45.000; Jornada completa

Descripción de la vacante

Itlearn360 in Tucker, GA is seeking a Customer Service Representative to support our clients and field teams from home. Your role involves handling calls, scheduling appointments, and responding to customer inquiries efficiently.

Ideal candidates should have over a year of experience in customer service, be comfortable with technology, and possess excellent communication skills. A friendly demeanor and the ability to multitask are essential for this position.

Formación

• 1+ year of customer service or administrative experience.
• Comfortable with computers and scheduling tools.
• Reliable internet connection is required.

Responsabilidades

• Answer and respond to customer calls, emails, and messages.
• Schedule landscaping services and follow up on appointments.
• Resolve customer concerns with a positive attitude.

Conocimientos

Strong communication skills (written and verbal)

Multitasking

Customer service experience

Friendly and professional personality

Descripción del empleo

Customer Service Representative (Remote) job at Affordable land scaping services. Tucker, GA.

About Us

Affordable Landscaping Services is a fast-growing landscaping and maintenance company serving residential and commercial clients across Georgia. We are expanding our remote support team and looking for a reliable, friendly, and organized Customer Service Representative to assist our clients and field teams.

If you enjoy helping people, solving problems, and working from home this position is for you!

Position Overview

The Customer Service Representative will handle incoming calls, schedule appointments, respond to customer questions, and support daily operations. You'll work closely with our dispatch and service crews to ensure clients receive fast and professional service.

Key Responsibilities

• Answer and respond to customer calls, emails, and messages
• Schedule landscaping services and follow up on upcoming appointments
• Provide pricing information and service details
• Enter customer data into the system accurately
• Assist with billing questions and basic invoice support
• Communicate with field teams to coordinate routes and service updates
• Resolve customer concerns with a positive, helpful attitude
• Maintain detailed records of customer interactions

Qualifications

• 1+ year of customer service, call center, receptionist, or administrative experience
• Strong communication skills (written and verbal)
• Comfortable with computers, phone systems, and scheduling tools
• Ability to multitask, stay organized, and work independently
• Friendly and professional personality
• Reliable internet connection
• Bilingual English/Spanish