Customer Service Representative - PT

Avis Budget Group; Richmond (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Avis Budget Group is urgently seeking a Customer Service Representative to engage with customers both indoors and outdoors at the airport lots. This role involves processing rentals, checking cars, and providing exceptional customer service. Ideal candidates possess a high school diploma, a valid driver’s license, and effective communication skills. We offer competitive pay and various perks including paid time off, medical benefits, and employee discounts. Join a vibrant team where your contributions directly impact the customer experience.

Benefits

Bi-weekly hourly wage

On-the-job training

Paid time off

Medical, dental and other insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts

Qualifications

• Valid driver’s license required.
• Must be 18 years of age and authorized to work in the U.S.
• 6 months retail customer service experience preferred.

Responsibilities

• Assist customers in the rental and return process outdoors.
• Provide excellent customer service.
• Process rentals and assist customers at exit gates.

Skills

Effective verbal communication skills

Basic computer skills

Willingness to work outdoors

Education

High School Diploma (or equivalent)

Job description

3 days ago Be among the first 25 applicants

Customer Service Representative

Pay: $14.50/hour

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

What You’ll Do:This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Perks You’ll Get

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
  
  

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For

• High School Diploma (or equivalent)
• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!
  
  

Who We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

About Avis Budget Group

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

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