Customer Service Representative - PT

Avis Budget Group; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bi-weekly pay

On-the-job training

Paid time off

Health insurance

Transit/parking FSA

401(k) retirement plan

Employee discounts

Location-based perks

Job summary

Avis Budget Group is hiring for an outdoor customer service role at our airport rental lots. You will assist customers with rentals and returns, check cars, and handle handheld data entry while delivering friendly service.

Ideal candidates have a valid driver's license, basic computer skills, and the ability to work all shifts outdoors. On-site presence is required; prior retail CS experience is a bonus.

Qualifications

• Requires valid driver's license and ability to work outdoors.
• Basic computer/data-entry skills and good verbal communication.
• Willingness to work across shifts and be on-site at airport lots.

Responsibilities

• Assist customers in rental/return process on airport lots.
• Check cars and enter information in handheld devices.
• Process rentals for loyalty customers and provide customer service.

Skills

Valid driver’s license

Basic computer skills

Verbal communication

Outdoor work

Shift flexibility

On-site presence

Retail customer service bonus

Job description

$17.25/hour.
Monthly Commission Opportunity.
Shift Premium may Apply.

Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

What You’ll Do:

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking‑in our cars at return, while providing excellent customer service.

Perks You’ll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
• On the job training.
• Paid time off.
• Medical, dental and other insurance.
• Flexible spending account opportunity to contribute up to $270 as a tax‑free benefit for public transportation or parking expenses.
• Retirement benefits (401k).
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.
• Above perks may vary based on full‑time/part‑time status and location.

What We’re Looking For:

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication skills.
• Willingness to work outdoors.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• This position requires regular, on‑site presence and cannot be performed remotely.
• 6 months retail customer service experience in a fast‑paced environment is a bonus.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer‑focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.