Customer Service Representative - PT

United States 1 AB Car Rental Services, Inc; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bi-weekly hourly wage (New York and PR

On the job training

Paid time off

Medical, dental and other insurance

Flexible spending account for transit/

Retirement benefits (401k)

Employee discounts on car rental and购买

Job summary

Avis Budget Group is hiring for an outdoor, on-site role at our airport lots in the Phoenix area. You will assist customers through the rental and return process, handle car checks, and input data on handheld devices while delivering excellent service.

The position offers an hourly wage of $17.25 with potential monthly commission and shift premiums. Training, benefits, and employee discounts are included; on-site work is required.

Qualifications

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication skills.
• Willingness to work outdoors.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods.
• Must be 18 years of age and legally authorized to work in the United States.
• On-site presence required; not remote.
• 6 months retail customer service experience is a bonus.

Responsibilities

• Assist customers in different parts of the rental or return process on airport lots.
• Check cars and enter information in a handheld device.
• Process rentals for loyalty customers.
• Assist customers at exit gates or check-in cars at return while providing excellent customer service.

Skills

Customer service

Data entry

Verbal communication

Outdoor work

Job description

$17.25/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring!

What You’ll Do

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Perks You’ll Get

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Phoenix Arizona United States of America