Customer Service Representative - PT

Avis Budget Group International; Kansas City (MO); On-site; Full time

Job summary

Join a dynamic and energetic team at a leading car rental company where you will engage with customers outdoors while assisting them with their rental needs. This role offers a unique blend of responsibilities, from checking cars to processing rentals, all while ensuring excellent customer service. With a focus on performance and teamwork, you will be part of a culture that values your contributions and supports your growth. Enjoy a range of perks including paid time off, medical benefits, and employee discounts. If you thrive in a fast-paced environment and enjoy working outdoors, this opportunity is perfect for you!

Benefits

Bi-weekly hourly wage

On the job training

Paid time off

Medical, dental and other insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts

Qualifications

• Must have a valid driver's license and be at least 18 years old.
• Basic computer skills and effective communication are essential.

Responsibilities

• Assist customers with the rental or return process on airport lots.
• Provide excellent customer service while checking cars and processing rentals.

Skills

Effective verbal communication skills

Basic computer skills

Customer service experience

Flexibility to work all shifts

Willingness to work outdoors

Education

Valid Driver’s License

18 years of age

Job description

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

What You’ll Do:

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Perks You’ll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.