Customer Service Representative, Personal Lines Insurance

Marsh Agency; Cockeysville (MD); Hybride; USD 41 000 - 77 000; Plein temps

Avantages offerts par ce poste

Hybrid work – 3 days in office

Generous time off

Tuition reimbursement

401K savings

Stock purchase opportunities

Charitable contribution match

Résumé du poste

Marsh Agency is seeking a Customer Service Representative for the Personal Lines Insurance team. You will provide prompt, courteous support to clients and colleagues, handling policy changes, preparing evidence of insurance, and conducting audits with high accuracy.

Ideal candidates have a high school diploma, a Property & Casualty license (or plan to obtain within 90 days), and at least 1 year in Personal Lines Insurance with 2 years of customer service experience. U.S.

Qualifications

• High school diploma required.
• Property & Casualty license (or ability to obtain within 90 days)
• At least 1 year of Personal Lines Insurance experience
• Two (2) years Customer Service experience
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Responsabilités

• Processing policy changes.
• Preparing evidence of insurance.
• Policy audits and accuracy checks.

Connaissances

Customer service experience

Personal Lines Insurance

Legal work authorization

Formation

High school diploma

Outils

EPIC

Description du poste

Marsh Agency

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a

Marsh Agency

Customer Service Representative, Personal Lines Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh Agency.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Customer Service Representative on the Personal Lines Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Personal Lines Insurance team providing support, which includes processing policy changes, preparing evidence of insurance, policy audits, etc., all while maintaining the highest level of accuracy.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma required.
• Property & Casualty license (or ability to obtain within 90 days)
• At least 1 year of Personal Lines Insurance experience
• Two (2) years Customer Service experience
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelors degree preferred
• Experience working with EPIC

Valuable Benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work – minimum of 3 days in office presence
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers..

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The applicable base salary range for this role is $41,200 to $76,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.