Customer Service Representative (Part-Time)

Dayton Freight Lines, Inc.; Rockford (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Customer Service Representative to join their dynamic team. This part-time role offers a professional, positive, and people-centered work environment, where you will assist customers with freight inquiries and ensure excellent communication. With competitive pay and opportunities for quick advancement, this position is perfect for individuals who thrive in a fast-paced setting and possess exceptional customer service skills. Join a stable and growing organization that values your contributions and provides customized training to help you succeed.

Benefits

401(k) plan with Company Match

Competitive weekly pay

Customized training program

Professional work environment

Modern facilities

Qualifications

• Experience in a fast-paced environment with excellent attention to detail.
• Exceptional communication and customer service skills.

Responsibilities

• Assist customers with inquiries including freight pickup requests and rate quotes.
• Maintain excellent communication with customers and interline companies.

Skills

Microsoft Office Programs

Keyboarding Skills

Attention to Detail

Communication Skills

Customer Service Skills

Education

High School Diploma

Job description

Customer Service Representative (Part-Time)

Join to apply for the Customer Service Representative (Part-Time) role at Dayton Freight Lines, Inc.

Customer Service Representative (Part-Time)

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Join to apply for the Customer Service Representative (Part-Time) role at Dayton Freight Lines, Inc.

• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match
  
  

Overview

Shift Available:

Morning | Monday - Friday

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match
  
  

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
  
  

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling
  
  

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills
• Legally eligible to work in the United States
• Must be at least 18 years of age
• Fluent in English
  
  

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match
  
  

Starting Pay: $18.00/hour.

Pay does vary depending on relevant industry experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Truck Transportation

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