Customer Service Representative - Order Entry

ISCAR USA; Arlington (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

ISCAR USA in Arlington, TX is seeking a Customer Service Representative to join our Order Entry team at our corporate office. Primary duties include accurate order and data entry and responding to customer questions and requests in a pleasant, efficient manner.

Customer contact is by phone and e-mail; the role emphasizes teamwork, dependable scheduling, and a commitment to providing a full compensation package as part of a dynamic, innovative cutting tool company.

Qualifications

• Effective communication skills (verbal and written).
• Good reasoning and analytical skills.
• Ability to multitask in a fast to medium paced work environment.
• Accurate and efficient keyboarding skills.
• Dependable and committed to scheduled adherence expectations.
• Ability to work well independently as well as part of a team.

Responsibilities

• Primary duties consist of accurate order/data entry and responding to customer questions/requests in a pleasant and efficient manner.
• Customer contact is by phone and e-mail.

Skills

Communication skills

Analytical skills

Multitasking

Typing skills

Dependability

Teamwork

Job description

Job Details

Job Location: Arlington, TX 76018, ISCAR USA, a dynamic and innovative cutting tool company, has an opening for a Customer Service Representative to join our Order Entry team at our corporate office in Arlington, TX.

Customer contact is by phone and e-mail. Primary duties consist of accurate order/data entry and responding to customer questions/requests in a pleasant and efficient manner.

About ISCAR USA

ISCAR is a leader in advanced metal cutting solutions, helping American manufacturers achieve greater efficiency, precision, and profitability. As part of the global ISCAR network, we combine world-class innovation with local expertise to deliver cutting tools that redefine performance on the shop floor.

Our passion is helping customers do more with less - less cycle time, less waste, and less cost per part. Through continuous research and development, ISCAR offers cutting-edge indexable carbide inserts, end mills, drills and tooling systems designed to push the limits of CNC machining. Every product reflects our commitment to smart tool geometry, stronger, more wear resistant materials, and intelligent design - enabling manufacturers to run faster, cut longer, and finish precisely.

Beyond the tools, ISCAR brings true partnership. Our technical teams work side-by-side with customers to optimize toolpaths, improve productivity, and reduce overall machining costs. Whether it’s aerospace, automotive, energy, or general manufacturing, our focus is on delivering measurable results - not just components, but complete machining solutions.

At ISCAR, innovation isn’t just a word - it’s how we help American industry stay competitive in a fast-moving world. We’re proud to be the trusted partner behind the tools that keep production strong, efficient, and ready for the challenges of tomorrow.

ISCAR promotes creative thinking and productive teamwork to achieve its business objectives within today’s competitive marketplace. Come join our team, where innovation never stops, and job satisfaction is our goal. Iscar provides a full compensation package.

Equal Opportunity Employment

ISCAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, gender, sexual orientation, gender identity, religion, national origin, protected veteran status, disability, genetic information, or any other characteristic protected by law.

Qualifications

• Effective communication skills (verbal and written)
• Good reasoning and analytical skills
• Ability to multitask in a fast to medium paced work environment
• Accurate and efficient keyboarding skills
• Dependable and committed to scheduled adherence expectations.
• Ability to work well independently as well as part of a team.