Customer Service Representative (Oahu)

Finance Factors; Hawaii; Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Career growth and training

Job summary

Finance Factors in Honolulu, HI is hiring a Customer Service Representative/Bank Teller for a full-time role. We value Hawai‘i pride, community commitment, and a friendly, patient service approach.

No banking experience is required—training is provided. Expect competitive pay, quarterly bonuses, and growth opportunities as you help clients save and buy homes while working typical business hours.

Qualifications

• High school diploma or equivalent.
• Personable and enjoys helping others.
• Basic computer skills are required.
• Willingness to learn and grow in a banking environment.
• Positive attitude and team player.
• Dependable, quick learner, and detail-oriented.

Skills

Customer-focused

Friendly demeanor

Basic computer skills

Willingness to learn

Positive attitude

Team player

Dependable

Detail-oriented

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative/Bank Teller

Full Time Honolulu, HI, US

Passionate about Hawai‘i and helping people thrive? Join the Finance Factors ‘ohana! We’re a family-owned company with over 70 years of history, dedicated to supporting our community. And guess what? Our employees voted us one of Hawai‘i’s Best Places to Work three years in a row — 2023, 2024, and 2025!

At Finance Factors, we help generations of Hawai‘i’s people reach their financial goals — whether it’s buying a home or building savings. Our work matters, and so will yours.

Why Join Us?

Competitive Pay: Starting at $19 hour.

Quarterly Bonuses: Performance-based incentives for CD sales

Career Growth: No banking experience? No problem! We provide thorough training to help you succeed

Make a Difference: Help generations of Hawai‘i’s people reach their financial goals

What we’re looking for:
Our O‘ahu branches are on the hunt for friendly, customer-focused teammates who love helping people and bring a can-do attitude. Banking experience? Cool, but not required — we’ll train you to feel confident and crush it!
Perfect for recent grads looking to stay local and start strong.

Hours:
Monday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 5:30 PM

What you’ll need:

• High school diploma (or equivalent)
• Personable, friendly, and enjoys helping others
• Basic computer skills
• Willingness to learn and grow
• Positive attitude and team player
• Dependable, quick learner, and detail-oriented

We’re proud to be an Equal Opportunity Employer. At Finance Factors, everyone belongs, and everyone thrives.