Customer Service Representative - Northwest Arkansas Floater

First Western; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

First Western Bank is seeking a Customer Service Representative for the Northwest Arkansas Region. You will be the face of the branch, assisting customers with a range of banking needs and maintaining relationships.

Qualifications emphasize strong customer service and cash handling; banking experience is preferred. The role supports traditional banking services and is housed in a full-service financial institution pursuing growth and excellent service.

Qualifications

• Strong customer service and cash handling experience required.
• Banking experience is preferred.

Responsibilities

• Assist customers with banking needs including completing financial transactions.
• Perform account maintenance and open new accounts/services for customers.
• Cultivate new business and maintain customer relationships through regular interactions.

Skills

Customer service

Cash handling

Banking experience

Job description

First Western Bank is currently seeking a Customer Service Representative for our Northwest Arkansas Region.

Customer Service Representatives are the face of our company, serving as the spirit of our branch lobbies. Individuals in this position are responsible for assisting customers with their banking needs: completing financial transactions, performing account maintenance, and opening new accounts / services for new and existing customers. This position has continuous customer contact which includes cultivating new business and maintaining customer relationships.

Qualified candidates should have strong customer service and cash handling experience. Banking experience is preferred.

First Western is a full-service financial company offering traditional banking, mortgage, insurance, and investments services. We offer a competitive salary and benefit package, based on qualifications and experience.

Applicants must pass a criminal background check, consumer credit check, as well as a drug screening. EOE