Customer Service Representative- Northeast Harbor, ME

Bar Harbor Bankshares; Southwest Harbor (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

401(k) plan

Paid time off

Job summary

Bar Harbor Bank & Trust in Southwest Harbor, Maine is seeking a Customer Service Representative to be the first point of contact for customers. You will support day-to-day financial needs and build trusted relationships in a fast-paced, collaborative environment.

The role requires excellent customer service, basic banking knowledge, and a working knowledge of Windows. It offers a competitive pay range and opportunities for growth; 40 hours per week on-site.

Qualifications

• Minimum High School diploma or equivalent.
• Prior customer service experience preferred.
• Able to learn basic banking products and processes.

Responsibilities

• Assist customers in identifying financial needs and recommending products and services.
• Process transactions accurately and deliver courteous, professional service in a fast-paced environment.

Skills

Customer service

Windows knowledge

Education

High School or better

Tools

Windows

Job description

Customer Service Representative- Northeast Harbor, ME

Requisition Number: CUSTO003707

• Posted : October 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

314 Main Street
Southwest Harbor, ME 04679, USA

Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Southwest Harbor, Maine branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.