Customer Service Representative- Northeast Harbor, ME

Bar Harbor Bank & Trust; Maine; On-site; USD 21,000 - 28,000; Full time

Job summary

Bar Harbor Bank & Trust's Northeast Harbor branch is currently seeking a Customer Service Representative to serve as the first point of contact for customers. You will help with daily banking needs, build trusted relationships, and promote products and services to meet client goals.

This full-time, on-site role in Southwest Harbor, ME offers competitive pay, growth opportunities, and a supportive team environment.

Qualifications

• High School diploma or higher is required.
• Experience in customer service is preferred.
• Working knowledge of Windows needed.

Responsibilities

• Assist customers identifying financial needs and promote products and services.
• Make referrals for loans, trusts, investments and other services.
• Process transactions promptly and professionally.
• Build relationships with local communities and contribute to branch goals.
• Provide excellent customer service and resolve inquiries.

Skills

Customer service

Windows knowledge

Product referrals

Education

High School or better

Job description

Customer Service Representative- Northeast Harbor, ME

Requisition Number: CUSTO003707

• Posted : October 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

314 Main Street
Southwest Harbor, ME 04679, USA

Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Southwest Harbor, Maine branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.