Customer Service Representative National Seating & Mobility

CTP Skill Center; Martinez (CA); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Company-paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) company match

Tuition reimbursement

Descripción de la vacante

National Seating & Mobility (NSM) is hiring a full-time Customer Service Representative for its Martinez branch. This role involves answering phones, handling inquiries, managing orders, and coordinating with clinicians and caregivers.

You will verify client information, input equipment details, check funding eligibility, and provide data entry and clerical support, while occasionally accepting deliveries. The position requires a high school diploma or GED, strong communication skills, computer

Formación

• High school diploma or GED required.
• Strong communication and computer skills needed.
• Good organizational abilities and attention to detail required.

Responsabilidades

• Answer phones and handle inquiries in a professional manner.
• Manage orders and coordinate with branch staff, clients, clinicians, and caregivers.
• Assist with work orders: verify client information, enter equipment details, check funding eligibility; data entry and clerical support; accept deliveries when needed.

Conocimientos

Communication

Computer proficiency

Organizational skills

Educación

High school diploma or GED

Descripción del empleo

National Seating & Mobility (NSM), a mission-driven company that provides mobility equipment and services to people with disabilities, is hiring a full-time Customer Service Representative for its Martinez branch. This is a Monday-through-Friday day-shift position paying $20+/hour depending on experience.

The role involves answering phones and handling inquiries in a helpful, professional manner, managing orders and coordinating with branch staff, clients, clinicians, and caregivers, helping complete work orders (verifying client information, entering equipment details, and checking funding eligibility), plus data entry, clerical support, and occasionally accepting deliveries.

Requirements are a high school diploma or GED, communication proficiency, computer proficiency, and organizational skills. No prior experience is required.

Benefits include paid time off, company-paid holidays, health, dental, vision, and life insurance, a 401(k) company match, and tuition reimbursement / education assistance.