Customer Service Representative, Medical Store

NORCO INC; Blanding (UT); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

ESOP

Health, Vision & Dental Insurance

HSA

FSA

Life Insurance

Tuition Reimbursement

401(k) with Employer Match

Employee Discount

Job summary

NORCO INC in Blanding, Utah, is hiring a Customer Service Representative, Medical Store. The role is full-time with responsibilities ranging from greeting customers to processing orders. On-call rotation is required, and wage is $19 per hour. The company offers benefits and opportunities as described in the listing.

The position emphasizes customer service, product knowledge, and accurate data entry, with a focus on assisting patients and customers with medical products and services.

Qualifications

• High school graduate or equivalent.
• Excellent verbal communication skills, especially over the telephone.
• Ability to work with diverse clientele.
• Ability to occasionally lift and/or carry objects weighing up to 100 lbs.
• Ability to sit, stand and walk for extended periods of time.
• Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position.

Responsibilities

• Greet customers in a professional and enthusiastic way.
• Answer telephone calls promptly.
• Demonstrate in-depth knowledge of products, placement, availability, price and use.
• Efficiently assess customer needs for product or services.
• Educate patients/clients on medical products and services.
• Fit and sell medical products and services to customers.
• Process customer orders and accurately input customer orders into the computer.
• Keep showroom stocked, clean, organized and presentable.
• On-Call Rotation - Approximately every other weekend and potentially some weekdays.
• Perform other tasks as assigned or necessary.

Skills

HS Diploma

Verbal communication

Customer service

Data entry

Lifting up to 100 lbs

Mobility

Education

High school graduate or equivalent

Job description

Customer Service Representative, Medical Store

#1015

Blanding, Utah, United States

Job Description

Customer Service Representative, Medical Store

Full-time

• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Efficiently assess customer needs for product or services
• Educate patients/clients on medical products and services
• Fit and sell medical products and services to customers
• Process customer orders and accurately input customer orders into the computer
• Keep showroom stocked, clean, organized and presentable
• On-Call Rotation - Approximately every other weekend and potentially some weekdays
• Perform other tasks as assigned or necessary
• Wage $19/Hr

Qualifications

• High school graduate or equivalent
• Excellent verbal communication skills, especially over the telephone
• Ability to work with diverse clientele
• Ability to occasionally lift and/or carry objects weighing up to 100 lbs.
• Ability to sit, stand and walk for extended periods of time
• Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position

Additional Information

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

Company Description

Founded in 1948, Norco is headquartered inBoise, Idahoand has more than70branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies.Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership(ESOP).

At Norco we sharea common mission:"Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. Wework hard every day to serve others and create rich lives for ouremployees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace

Location(s)

undefined