Customer Service Representative, Medical Store

NORCO INC; South Salt Lake (UT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health Insurance (Vision & Dental)

Health Savings Account (HSA)

Medical & Dependent Care Flex Accounts

Life Insurance provided at no cost

Supplemental Accident, Disease, Life

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products

Job summary

Norco, Inc. is seeking a Customer Service Representative for the Medical Store to handle walk-in and phone inquiries, assist customers with product information, and process orders.

This full-time role requires helping patients and healthcare clients, maintaining a clean showroom, and supporting the team with various tasks as needed. The ideal candidate will have a high school diploma and a medical background is a plus; ability to lift up to 100 lbs and work standing for long periods are

Qualifications

• High school graduate or equivalent.
• Medical background/experience is a plus.
• Ability to work with diverse clientele.
• Ability to frequently lift up to 50 lbs and occasionally up to 100 lbs.
• Ability to sit, stand and walk for extended periods.
• Ability to accurately enter data into computer and learn required software.

Responsibilities

• Greet customers in a professional and enthusiastic way.
• Answer telephone calls promptly.
• Demonstrate knowledge of products, placement, availability, price and use.
• Assess customer needs for products or services.
• Educate patients/clients on medical products and services.
• Fit and sell medical products and services to customers.
• Process customer orders and enter orders into the computer.
• Keep showroom stocked, clean, organized and presentable.
• Perform other tasks as assigned or necessary.

Skills

High school graduate

Medical background

Diverse clientele

Lift 50-100 lbs

Long periods of standing/sitting/walk

Data entry/computer skills

Job description

Customer Service Representative, Medical Store

#940

Job Description

Customer Service Representative, Medical Store

Full-time

Job Description'

Norco is currently seeking an individual to fill ourMedical Store Customer Service Representative position. TheMedical Store Customer Service Representative isresponsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Efficiently assess customer needs for product or services
• Educates patients/clients on medical products and services
• Fit and sell medical products and services to customers
• Process customer orders and accurately input customer orders into the computer
• Keep showroom stocked, clean, organized and presentable
• Perform other tasks as assigned or necessary

Qualifications

• High school graduate or equivalent
• Medical background/experience is a plus
• Ability to work with diverse clientele
• Ability to frequently lift up to 50 lbs. and to occasionally lift up to 100 lbs.
• Ability to sit, stand and walk for extended periods of time
• Ability to accuratelyenter data into computer and acquire a working knowledge of any software applications necessaryto the position

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

Company Information

Founded in 1948, Norco is headquartered inBoise, Idahoand has more than70branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company weoperate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies.Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership(ESOP).

At Norco we sharea common mission:"Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. Wework hard every day to serve others and create rich lives for ouremployees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.

Location(s)

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