Customer Service Representative - Kennett, MO

Farmcreditsemo; Kennett, Northern (MO, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Farm Credit Southeast Missouri is seeking a full-time Customer Service Representative in Kennett, MO. The role serves as the first point of contact for customers and manages branch office administrative tasks, including loan document preparation, disbursement checks, and loan accounting data entry.

Some exposure to balance sheets and tax returns in the underwriting tool may be developed based on branch needs.

Job description

Posting Date: July 21, 2026

Job Type: Full Time

Farm Credit Southeast Missouri, in Kennett, MO, is seeking a full-time Customer Service Representative.

Job Description

Responsibilities: Serve as the first point of contact for all our customers and handle all administrative duties of the branch office including but not limited to: preparation of loan documents, issuance of disbursement checks and payment receipts, data entry of all loan accounting transactions and preparation of supporting documents. Subject to individual ability and the needs of the branch office, learn and apply skills relating to entering balance sheets and tax returns in the association’s loan underwriting analysis tool, as well as other credit analysis types of support activities.

Requirements: Must be very customer service oriented and have a positive work attitude. A strong working knowledge of Microsoft Office, as well as administrative and telephone communication skills, are necessary. Preference given to individual with financial institution experience in UCC’s and mortgage and note related documentation. An agricultural background would also be advantageous. Two years or more of college or a BA in Business, Finance or Ag is very desirable, but not required.

Farm Credit Southeast Missouri offers a great work environment with competitive compensation and generous benefit package. EEO/AA/M/F/Veterans/Disability