Customer Service Representative / Junior Service Advisor| Weekends Off | West Chicago

Christian Brothers Automotive Corporation; Chicago, Northern (IL, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Christian Brothers Automotive Corporation in West Chicago, IL, is seeking a Customer Service Representative / Junior Service Advisor. You will greet guests, assist with vehicle shuttle, and ensure a welcoming, safe, and informative experience during their visits.

The role focuses on clear communication, hospitality, and teamwork in a fast-paced environment. Candidates should have customer service experience, strong interpersonal skills, a valid driver's license, and proficiency with Microsoft

Qualifications

• Proven successful customer service experience is required.
• Strong interpersonal and communication skills.
• Valid state driver's license and clean driving record.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet guests and assist with vehicle shuttle services.
• Provide clear, friendly communication over the phone and in person.
• Build relationships with guests and maintain a welcoming environment.

Skills

Customer service experience

Interpersonal skills

Team player

Strong communication

Valid driver's license

Tools

Microsoft Office Suite

Job description

Job Title:

Customer Service Representative / Junior Service Advisor

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Location:

1650 N. Neltnor Blvd, West Chicago, United States, 60185

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Job Overview:

As a Customer Service Representative / Junior Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle, and because of these reasons, you play a large role in building relationships with our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting our guests, assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable. This position will be responsible for creating a welcoming and positive guest experience, both in person and over the phone, by consistently offering clear communication and genuine hospitality.

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a team mentality (we work hard but like to have fun doing it)!
• Proficient with Microsoft Office Suite or related software