Customer Service Representative Job

FYZICAL Therapy & Balance Centers; Marietta (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

FYZICAL in Marietta, GA is seeking a Customer Service Representative to be the first and last point of contact for patients. You will manage scheduling, data collection, and communication between patients and physical therapists, while handling payments and insurance verifications.

Join a cutting-edge physical therapy facility that emphasizes patient-centered care and team collaboration, offering opportunities for advancement and ongoing professional development within the FYZICAL family.

Qualifications

• Experience in patient authorizations and verifications.

Responsibilities

• Patient scheduling, appointments, multi-phone line
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physical therapists
• Send and keep a log of all reports sent to doctors
• Collect all payments; insurance verification and authorizations
• Collect/open mail; distribute mail to proper areas/people

Job description

Customer Service Representative Job – Marietta, GA 180183

Why You’ll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Marietta, GA, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

If you have experience in patient authorizations and verifications, this is a perfect fit for you.

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Marietta, GA!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Responsibilities

• Patient scheduling, appointments, multi-phone line
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physical therapists
• Send and keep a log of all reports sent to doctors
• Collect all payments; insurance verification and authorizations
• Collect/open mail; distribute mail to proper areas/people