Customer Service Representative Job

FYZICAL Therapy & Balance Centers; East Point (GA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Part-time schedule

Team-oriented environment

Learning administrative skills

Potential for increased hours

Meaningful patient impact

Job summary

FYZICAL Therapy & Balance Centers – East Point, GA is seeking a dependable Part-Time Patient Care Coordinator to join our outpatient rehabilitation team. This role focuses on accurate scheduling, patient check-in/out, and friendly, professional service to support physicians and therapists.

Ideal candidates are detail-oriented, capable of multitasking in a busy healthcare setting, with strong communication skills and a willingness to learn EMR systems like WebPT.

Qualifications

• Experience in medical front-office or healthcare administrative roles is preferred.
• Strong communication and customer service skills necessary.
• Ability to manage multiple tasks and maintain accuracy in a team healthcare setting.

Responsibilities

• Greet patients with a friendly, professional demeanor and assist with check-in/check-out.
• Schedule and coordinate patient appointments accurately.
• Review referrals and ensure correct provider assignments.
• Collect copayments and patient balances.
• Maintain accurate patient information and documentation in the EMR.
• Coordinate with virtual staff to ensure smooth patient care.

Skills

Customer service

Attention to detail

Communication

Multitasking

Initiative

Team player

EMR systems experience

Tools

WebPT

EMR systems

Job description

Customer Service Representative Job – East Point, GA 179438

NOW HIRING: Part-Time Patient Care Coordinator

FYZICAL Therapy & Balance Centers – East Point, GA

Schedule: Thursday & Friday

Compensation: based on experience

Growth Opportunity: Potential for additional days, hours, and advancement

Join Our Team!

FYZICAL Therapy & Balance Centers – East Point is seeking a dependable, detail-oriented, and motivated Part-Time Patient Care Coordinator to join our growing outpatient rehabilitation practice.

We’re looking for more than someone to answer phones and schedule appointments. We want someone who takes pride in their work, values accuracy, enjoys helping patients, and wants to be part of a team committed to excellence.

This position is ideal for someone seeking part-time employment with the potential to grow into additional hours and greater responsibilities.

Why Join FYZICAL East Point?

We are a growing rehabilitation practice that values teamwork, professionalism, accountability, and exceptional patient care.

We believe in recognizing employees who take pride in their work and contribute to our team's success.

We Offer

• Consistent part-time schedule.
• Supportive, team-oriented environment.
• Opportunities to learn additional administrative skills.
• Potential for increased hours and advancement based on performance and business needs.
• An opportunity to make a meaningful difference in patients' lives.

East Point, Georgia

Phone: [phone]

Key Responsibilities

• Greet patients and provide excellent customer service.
• Manage patient check-in and check-out.
• Schedule and coordinate patient appointments accurately.
• Review referrals and ensure patients are scheduled with the appropriate provider.
• Collect copayments and patient balances.
• Communicate with patients, referral sources, and clinical staff.
• Maintain accurate patient information and documentation in the EMR.
• Assist with administrative tasks and daily front-office operations.
• Coordinate with virtual administrative staff to ensure smooth patient care.

What We’re Looking For

• Dependable, punctual, and committed to scheduled workdays.
• Exceptional attention to detail and organizational skills.
• Strong communication and customer service abilities.
• Ability to multitask in a busy healthcare environment.
• Takes initiative and follows through on responsibilities.
• Willingness to learn, accept feedback, and improve.
• Comfortable using computers and electronic medical records.
• A positive, professional attitude and a team-oriented mindset.

Preferred Qualifications

• Previous medical front-office or healthcare administrative experience.
• Familiarity with insurance verification, referrals, and authorizations.
• Experience with WebPT or similar EMR systems.
• Experience in physical therapy, occupational therapy, or outpatient rehabilitation.