Customer Service Representative – Immediate Hire – Entry Level

GEM Global Events, Inc.; Alexandria (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

GEM Global Events, Inc. is hiring entry-level Customer Service Representatives to support event-based marketing campaigns. You will meet potential customers, provide friendly face-to-face service, and represent recognized brands at events and promotions.

No prior industry experience required—training is provided. This full-time role offers hands-on experience in event marketing, sales, and communication, with a supportive team and opportunities for growth.

Qualifications

• No prior industry experience required; training is provided.
• Available to work full-time.
• Able to commute to the Chicago area on a daily basis.
• Customer-service mindset and dependable.

Responsibilities

• Meet and interact with potential customers
• Provide friendly, professional face-to-face customer service
• Represent brands at events and promotional campaigns
• Create a welcoming and positive customer experience
• Answer customer questions and sales inquiries
• Assist customers throughout the sales process
• Identify opportunities to recommend additional products or services
• Work with your team to achieve campaign goals
• Contribute to a positive, energetic team environment

Skills

Customer service

Strong communication

Interpersonal skills

Teamwork

Organized

Problem solving

Willing to learn

Fast-paced environment

Full-time availability

Job description

We’re hiringEntry-Level Customer Service Representativesto support exciting event-based marketing and sales campaigns for recognized brands. This is a great opportunity for motivated individuals who enjoy working with people and want to develop skills incustomer service, sales, marketing, and communication.

No previous industry experience is required — training is provided.

What You'll Do

• Meet and interact with potential customers
• Provide friendly, professional face-to-face customer service
• Represent brands at events and promotional campaigns
• Create a welcoming and positive customer experience
• Answer customer questions and sales inquiries
• Assist customers throughout the sales process
• Identify opportunities to recommend additional products or services
• Work with your team to achieve campaign goals
• Contribute to a positive, energetic team environment

What We're Looking For

• Positive, motivated, and professional attitude
• Strong communication and interpersonal skills
• Friendly and comfortable speaking with people
• Customer-service mindset
• Organized and dependable
• Able to solve problems and take initiative
• Comfortable in a fast-paced environment
• Team-oriented and willing to learn
• Available to work full-time
• Able to commute to the Chicago area on a daily basis

Customer service, retail, hospitality, sales, marketing, or event experience is a plus — but not required.

Why Apply?

• Immediate openings
• Full-time entry-level opportunity
• Training provided
• Hands-on experience in event marketing and sales
• Customer service and professional development
• Supportive team environment
• Opportunities for career growth and advancement