Customer Service Representative II

Nidec Motor Corporation; Canton (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Nidec Motor Corporation is seeking candidates for a production support role in Canton, Ohio. The position focuses on delivering day-to-day objectives, performing routine tasks, and collaborating with team members to ensure smooth operations in a manufacturing environment.

The role involves basic knowledge of systems and procedures, and typically requires at least 3 years of experience or vocational/technical education.

Qualifications

• Requires basic job knowledge of systems and procedures obtained through prior work experience or education
• Requires a minimum of 3 years of experience. May require vocational or technical education

Responsibilities

• Support & Production - Organizational Impact: Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team
• Communication & Influence: Communicates with contacts typically within the team on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement
• Innovation & Complexity: Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems; may highlight areas of concerns to supervisor
• Leadership & Talent Management: May provide guidance or assistance to new or entry-level employees

Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Description

• Support & Production - Organizational Impact
  • Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team
  • Work consists of tasks that are typically routine, with some deviation from standard practice
  • Works under moderate supervision for routine tasks
  • May seek advice of more senior employees in the same team
• Communication & Influence
  • Communicates with contacts typically within the team on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement
• Innovation & Complexity
  • Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems
  • May be required to highlight areas of concerns/problems to supervisor in own team
  • Daily challenges are generally routine, but may require interpretation of procedures or policies to resolve problems
• Leadership & Talent Management
  • May provide guidance or assistance to new or entry-level employees
• Knowledge & Experience
  • Requires basic job knowledge of systems and procedures obtained through prior work experience or education
  • Requires a minimum of 3 years of experience. May require vocational or technical education

Additional Job Details

Equal Employment Opportunity and Affir mative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affir mative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf