Customer Service Representative - FT

Avis Budget Group; Kansas City (MO); On-site; USD 43,000 - 51,000; Full time

Job summary

Join Avis Budget Group as a Customer Service Representative, a vital role providing support to customers during the rental experience in a dynamic, outdoor environment. You'll engage with guests in various capacities, ensuring excellent service as you handle rentals, returns, and loyalty programs while contributing to a performance-driven culture.

Benefits

Paid time off

Medical, dental and other insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts

Qualifications

• Must be 18 years of age and legally authorized to work in the United States.
• Retail customer service experience in a fast-paced environment is a bonus.

Responsibilities

• Assist customers in rental and return processes on airport lots.
• Provide excellent customer service during rentals and check-ins.
• Process rentals and assist customers at exit gates.

Skills

Effective verbal communication skills

Basic computer skills

Willingness to work outdoors

Flexibility to work all shifts

Education

Valid Driver’s License

Job description

Join to apply for the Customer Service Representative - FT role at Avis Budget Group

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Representative - FT role at Avis Budget Group

$16.00/hour

Monthly Commission Opportunity

Shift Premium may Apply

Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

What You’ll Do

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Perks You’ll Get

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
• Above perks may vary based on full-time/part-time status and location
  
  

What We’re Looking For

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail customer service experience in a fast-paced environment is a bonus!
  
  

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Kansas City

Missouri

United States of America

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Travel Arrangements

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