Customer Service Representative-Front Desk

Corrigan Oil; Whitmore Lake (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the transportation and logistics sector is seeking a Customer Service Representative-Front Desk to join their team in Whitmore Lake, MI. The role focuses on providing exceptional customer service, processing transactions, and supporting daily operations. This full-time position offers a dynamic work environment where you will engage directly with customers, handle inquiries, and collaborate with other departments to ensure satisfaction and efficient service delivery.

Benefits

Medical, Dental & Vision Insurance

Life Insurance

Short-Term Disability Coverage

Vacation & Personal Time

Paid Holidays

401(k) Plan with Company Match

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.
• Detail-oriented with strong communication skills.

Responsibilities

• Process walk-in orders and payments at the front counter.
• Answer incoming calls and direct them to appropriate parties.
• Maintain records of customer interactions.

Skills

Customer Service

Communication

Detail-Oriented

Problem-Solving

Education

High School Diploma or equivalent

Tools

Office Software

ERP Software

Job description

Customer Service Representative-Front Desk

Join to apply for the Customer Service Representative-Front Desk role at Corrigan Oil

Customer Service Representative-Front Desk

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Representative-Front Desk role at Corrigan Oil

Accepting applications until: July 12, 2025 at 11:59 PM EST

Location: WHITMORE LAKE, MI 48189

Position Description

Job Overview

The primary function of the CSR - Front Counter is to execute retail operations at the front counter level. They will process walk-in orders and take payment for POS-level transactions as well answer the main line and direct phone calls to the appropriate parties. This is a full-time, non-exempt position reporting to the Customer Service Department Manager.

Essential Job Functions

• Interact with customers via telephone, email, or in-person to provide support and information on products or services.
• Collect payment and enters orders for POS-level sales.
• Assist in separating and dispersing mail.
• Prepare deposits.
• Answer incoming calls and directs them to the appropriate parties.
• Process driver tickets and invoicing.
• Collaborate with on-site staff to ensure prompt service and customer satisfaction for walk-in customers.
• Maintain records of interactions with the customers in an orderly manner.
• Must be detailed oriented, articulate, and a confident communicator.
• Proficient in office software and ERP software packages.
• Must demonstrate patience when communicating with customers and co-workers.
• Must act ethically, be principled, and follow established procedures.
• Versatile and willing to adapt to a situation with a customer.
• Coordinate with the internal department and/or supervisor to find solutions and resolve matters.
• Follows company quality, safety, and environmental guidelines as well as employee handbook policies.
• Able to handle loud background noise, high-stress situations, and frequent interruptions.
• Good interpersonal skills. Demonstrate professionalism; be courteous and friendly to customers and co-workers at all times.
• Regular interaction with peers on-site, including face-to-face meetings and spontaneous conferences.
• Regular and reliable attendance and presence at work.
• Ability to stand/sit for several hours in a row.
• Operate in a constant state of alertness and a safe manner.
• Perform any duties as may be assigned.
  
  

Additional Information

Corrigan Oil Co. - Who We Are

Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including: Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services.

Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers.

Benefits

Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Medical, Dental & Vision Insurance.
• Life Insurance. Short-Term Disability Coverage.
• Vacation & Personal Time. Paid Holidays.
• Annual Boot Allowance. Paid Uniforms. Safety Bonus.
• 401(k) Plan - Company matches 50% up to 5% employee income.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Corrigan Oil by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Customer Relations Representative - State Farm Agent Team Member

Farmington, MI $35,000.00-$75,000.00 5 months ago

Customer Service Representative - State Farm Agent Team Member

South Lyon, MI $45,000.00-$55,000.00 12 months ago

Customer Service Representative - State Farm Agent Team Member

Livonia, MI $30,000.00-$70,000.00 7 months ago

Customer Service Representative - State Farm Agent Team Member

Ypsilanti, MI $45,000.00-$52,000.00 5 months ago

Future Opening: Customer Service Representative - State Farm Agent Team Member

Livonia, MI $40,000.00-$60,000.00 2 years ago

Customer Service Representative - State Farm Agent Team Member

Call Center Representative - Inbound Calls

Customer Service Representative - State Farm Agent Team Member

Westland, MI $35,000.00-$70,000.00 7 months ago

Core Crew (Front Desk & Sales) - Ann Arbor, MI

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.