Customer Service Representative - Fort Smith, AR

VetJobs; Fort Smith (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Wellness programs

Paid time off

Employee discounts

Job summary

VetJobs is seeking a Banking Customer Service Representative to support customers with a professional, empathetic approach at our Fort Smith, Arkansas site. Earn $17/hour during training and $17/hour thereafter, with benefits and a 40-hour workweek, including potential weekend shifts.

This on-site role requires a high school diploma or GED and strong customer service skills. Benefit options include health coverage and a structured training program designed to advance your career within the

Qualifications

• Location: Fort Smith, AR area; must reside within commuting distance.
• Age Requirement: Must be at least 18 years old.
• Education: High school diploma or GED equivalent required.
• Experience: Preferred 6 months to 1 year of relevant work experience.
• Availability: Flexible availability during operating hours.
• Customer Service Skills: Professional attitude and strong aptitude for customer service are essential.

Skills

Tech-Savvy

Customer Service Excellence

Reliability

Critical Thinking

Service Orientation

Organizational Skills

Self-Motivated Learner

Education

High School Diploma or GED

Job description

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience. Unless specifically stated otherwise, this role is "On-Site".

Banking Customer Service Representative

Fort Smith, Arkansas, US

Why You Should Join Us

• Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
• Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
• Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
• Growth Opportunities: Clear pathways for career advancement within the company.

What We’re Looking For

• Location: Must reside in Fort Smith, AR, or within commuting distance
• Age Requirement: Must be at least 18 years old
• Education: High school diploma or GED equivalent is required
• Experience: Preferred 6 months to 1 year of relevant work experience
• Availability: Must have flexible availability during operating hours
• Customer Service Skills: A professional attitude and strong aptitude for customer service are essential

Key Skills

• Tech-Savvy: Proficient in navigating system tools to search for information and answers
• Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
• Reliability: Dependable and responsible, with a strong commitment to your role
• Critical Thinking: Capable of assessing situations and developing empathetic solutions
• Service Orientation: A personal drive to serve others with compassion and professionalism
• Organizational Skills: Strong organizational abilities to manage tasks effectively
• Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.

City: Fort Smith

State: Arkansas

Job Category: Customer Service

Job Code: CustomerService CustomerService

Affiliate Sponsor: Foundever

Salary Range: $30,000-$45,000

Auto req ID: 483582BR

Minimum Education Required: High School/GED