Customer Service Representative Exterior

Metro Express Car Wash; Spokane (WA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k)

Tuition reimbursement

Paid time off

Paid sick time

Free weekly car wash

Professional development

Job summary

Metro Express Car Wash in Spokane, WA is seeking a Customer Service Representative to greet guests, guide vehicles through the wash, and explain wash options and memberships. You will earn commission by helping customers choose the right service while keeping the location clean and welcoming.

This outdoor, fast-paced role requires friendly communication, reliability, and 18+ years of age, with weekend/evening availability. Training provided; growth opportunities within the team.

Qualifications

• Friendly, outgoing, and customer-focused.
• Comfortable talking with customers and making recommendations.
• Able to stand, walk, bend, pivot, and lift up to 50 lbs.
• Weekend and/or evening availability; 18 years or older.

Responsibilities

• Welcome customers and create a great experience from start to finish.
• Safely guide vehicles through the wash and keep traffic moving.
• Educate customers on wash options, memberships, and promotions.
• Earn commission by helping customers find the right membership or service.
• Keep the location clean, organized, and welcoming.
• Follow safety procedures and support your team.

Skills

Customer service

Sales

Communication

Team player

Job description

Customer Service RepresentativeAt Metro Express Car Wash, our mission is simple: create a memorable, feel-good experience while delivering value that exceeds expectations.As a family- and veteran-owned company, we’re proud of our culture built around Passion, Ownership, and Grit. If you’re friendly, energetic, enjoy staying active, and want to grow with a great team, we’d love to have you join us!What You’ll DoWelcome customers and create a great experience from start to finish.Safely guide vehicles through the wash and keep traffic moving.Educate customers on wash options, memberships, and promotions.Earn commission by helping customers find the right membership or service.Keep the location clean, organized, and welcoming.Follow all safety procedures and support your team wherever needed.What We’re Looking ForFriendly, outgoing, and customer-focused.Comfortable working in a fast-paced, team-oriented environment.Comfortable talking with customers and making recommendations.Able to work outdoors year-round—we provide weather gear!Able to stand, walk, bend, pivot, and lift up to 50 lbs.Available to work weekends and/or evenings.18 years or older.Retail or sales experience is helpful, but not required!SchedulingFull-Time: 32–40 hours/weekPart-Time: 15–30 hours/weekWeekend availability required.Why Metro? ️ Work Outside – Stay active and enjoy a change of scenery. Grow Your Career – We promote from within and provide leadership opportunities. Great Team Culture – Work with a team built on Passion, Ownership, and Grit. Earn Commission – Inform, don’t pressure. Help customers find what works for them and earn commission along the way.Benefits & Perks$19/hour + commissionMedical, dental & vision insurance*401(k)*Tuition reimbursementPaid time off*Paid sick timeFree weekly car washProfessional development and career advancement opportunities*Eligibility varies by position and employment status.Ready to Join the Team?If you’re looking for a job where you can stay active, work with great people, earn commission, and build a career, we’d love to meet you!Physical RequirementsThis position requires standing, walking, bending, pivoting, lifting, reaching, and other physical activity throughout the workday.Equal Employment OpportunityMetro Express Car Wash provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type as protected by federal, state, or local law.This job description is not intended to be a comprehensive list of all duties and responsibilities. Duties may change based on business needs.