Customer Service Representative - Entry-Level | Immediate Start

IB Collective Co.; Boise (ID); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Immediate hire

Paid training

Competitive weekly pay

Full benefits (Medical, Dental, Vision

Advancement opportunities

Team-driven environment

Nonprofit partnerships

Job summary

IB Collective Co. in Boise, Idaho is seeking enthusiastic entry-level Customer Service Representatives to engage with the public at live events and nonprofit fundraising initiatives.

No prior experience is required; paid training, hands-on mentorship, and real-world experience with live events and campaigns are provided to help you grow. You will interact with attendees, donors, and supporters, delivering friendly service while promoting nonprofit missions and goals.

Qualifications

• No prior experience required for this entry-level role.
• Paid training and hands-on mentorship provided.
• Immediate start with solid interview process.
• Experience in customer service is a plus but not required.

Responsibilities

• Interact with the public at live events and promotions.
• Deliver friendly, professional customer service to attendees and donors.
• Communicate campaign messaging and fundraising goals clearly.
• Answer questions confidently and provide accurate information.
• Assist with event setup, breakdown, and on-site coordination.
• Build positive relationships with community members and partners.

Skills

Outgoing personality

Strong communication

Team player

Reliable

Eager to learn

Job description

We are a rapidly expanding event marketing and nonprofit fundraising company seeking enthusiastic, customer-focused Entry-Level Customer Service Representatives to join our team immediately. This role is ideal for individuals who enjoy engaging with the public, working in fast-paced environments, and building a career in event marketing, community outreach, and fundraising.

No prior experience is required. We provide paid training, hands-on mentorship, and real-world experience through live events, promotional campaigns, and nonprofit outreach initiatives.

Key Responsibilities

• Interact with the public at live events, fundraising activations, and community outreach programs

• Deliver friendly, professional customer service to attendees, donors, and supporters

• Communicate campaign messaging, nonprofit missions, and fundraising goals

• Answer questions confidently and provide accurate information

• Assist with event setup, breakdown, logistics, and on-site coordination

• Build positive relationships with community members and partner organizations

• Maintain an energetic, welcoming, and professional presence at all events

Qualifications

We are looking for candidates who are:

• Outgoing, approachable, and comfortable speaking with new people

• Strong communicators with excellent interpersonal skills

• Positive, coachable, and eager to learn

• Team-oriented with a strong work ethic

• Reliable, professional, and available for an immediate start

Experience in customer service, retail, hospitality, sales, events, or promotions is a plus, but not required.

What We Offer

• Immediate hire opportunities with full-time hours

• Paid training and ongoing professional development

• Competitive weekly pay plus performance-based bonuses

• Full benefits package including Medical, Dental, and Vision

• Clear advancement opportunities into leadership, event management, and account-level roles

• A supportive, energetic, and team-driven work environment

• Opportunities to work with well-known nonprofit and charitable organizations