Customer Service Representative- Brewer, ME

Bar Harbor Bankshares; Brewer (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical/dental/vision/Life insurance

Paid holidays

401(k)

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust in Brewer, Maine, is hiring a Customer Service Representative to be the first point of contact for customers. You will assist customers with their day-to-day financial needs and help build trusted relationships in the community.

This full-time role offers a 40-hour work week, competitive pay, and benefits, along with opportunities for growth within the bank.

Qualifications

• Experience in customer service or call center environment preferred.
• Strong communication and interpersonal skills.
• Working knowledge of Windows.

Responsibilities

• Assist customers in identifying financial needs and refer to appropriate products and services.
• Recognize opportunities to refer loans, trusts, investments, and other services.
• Contribute toward meeting branch goals in deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in community growth and prosperity.
• Process transactions for customers promptly, courteously, and professionally.

Skills

Customer service

Windows

Education

High School diploma or equivalent

Job description

Customer Service Representative- Brewer, ME

Requisition Number: CUSTO003673

• Full-Time

Locations

Showing 1 location

Brewer, ME 04412, USA

Description

Come join our team! Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full-time, 40 hours per week opening for a Customer Service Representative in our Brewer, Maine branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.